Christopher (Chris) P. Higgins serves as Executive Vice President and Chief Information and Operations Officer of Flagstar Bank, N.A. Chris brings nearly 40 years of executive leadership experience in banking to Flagstar. His expertise includes transformations, acquisitions, and developing technology and data solutions that enhance both customer and employee experiences. Most recently, Chris served at U.S. Bank where he led 13 post-merger systems conversions, integrating 1.2 million customers and 57 systems. Previously at MUFG Americas, he served as Chief Operations and Information Officer, enhancing operations, technology, and risk management. Chris also held key roles at Bank of America, and Shawmut National Bank.
Chris graduated from the University of Vermont with a Bachelor of Science in Accounting. He is a U.S. Army veteran who was commissioned as a Quartermaster Officer, earned Airborne qualification, and received two Army Commendation Medals and one Meritorious Service Medal. While serving on active duty, Chris earned his MBA from Pacific Lutheran University. Additionally, he holds Six Sigma Lean and Black Belt certifications and earned Series 7 and 24 licenses.